We are proud to announce AutoAPR Certificate Chat! This new feature allows you to integrate your Facebook Messenger experience directly into the AutoAPR Reveal payment engagement tool. Certificate Chat encourages customer engagement from the AutoAPR Lending Certificate with the same personalized, rich-media interaction they get with Facebook Messenger.
What does this mean for you and your customers?
With the addition of the Messenger chat icon on the AutoAPR Lending Certificate, your customers can reach you immediately with specific questions or to continue the buying process. Features available within Facebook Messenger include photo and video sharing, file sharing, and even collecting a deposit.
How does Certificate Chat integrate?
Since the steps of AutoAPR Reveal have already been completed by the customer, you will have a vehicle specific AutoAPR lead in your CRM and the AutoAPR Dealer Portal. When a customer contacts you through Certificate Chat from their Lending Certificate, the conversation will flow directly through your existing Facebook Messenger account.
Sounds great! Now how do we get this started?
To enable AutoAPR Certificate Chat for your dealership, you must:
- Whitelist the AutoAPR domain name on your Facebook business page
- Send us your Facebook Page ID
Step-by-step instructions can be found under the Help page in the AutoAPR Dealer Portal.
For more information about Certificate Chat or any of Reveal's other great features, please contact us.
AutoAPR is a tech company specializing in the improvement of the online car shopping experience—without disrupting the dealership’s sales process. Our apps connect dealers and customers together, resulting in increased website conversions, customer engagement, and dealer profitability.
Contact us today to learn more about our services.